We’ve been travelling in Europe for about 5 weeks now and have loved every minute of it, only very minor glitches in our plans and nothing drastic enough to make me wish I was at home. In addition to the amazing sights, fascinating history and delicious food we have had the pleasure of meet and/or interacting with some really wonderful people. It is true that if you make the effort to be pleasant and polite, try to say hello, please and thank you in the local language and keep the “it isn’t like this at home” attitude to yourself then people will respond positively.
In Paris it took a day or two before the staff on the front desk said more than bonjour to us and wouldn’t admit to speaking more than ‘a little english’. Eventually we were engaging in conversation with them, we learned alot about the area we were staying in and they were extremely forthcoming with information and general chatter about their lives, other destinations and what they thought of them. Marty met the manager of the bar across the road and got chatting about food, she spoke English very well and invited us to try their authentic french fries and the best burger in Paris, we did and had an enjoyable evening in the company of locals.
In Amsterdam and Germany, most of our positive interactions were based around food, either over breakfast, dinner or while buying produce for a picnic. We met the owners of a brasserie and doner kebab shop in Amsterdam and got travel tips from a shop assistant near the red light district, they were all quite happy to tell us more about themselves and the business they were in as well as provide good service. In Germany we met a terribly non politically correct waiter who told us jokes about Barack Obama, being married and whatever else he had read on his email that day. We ate there twice, the food was really good but the conversation and entertainment he provided was more valuable and had we stayed there another night we would have eaten there again. At the Hofbrauhaus we drank with an elderly gentleman who looked as though he had finished a couple of steins before we arrived, he didn’t speak much English, enough to give us his name, Patrick, and date of birth (when Hitler came to power) and a few short phrases that helped us with dinner table etiquette in Germany. Marty shouted him a beer, the concept foreign to him, when the beer appeared in front of him and told Marty that money wasn’t a problem and he could afford beer, it was hard to explain that buying someone a drink was a tradition in Australia. It was a fun evening after a long, cold day at Dachau and we were glad to have met Patrick, even though the conversation was a little hard to understand at times.
One of our favourite days ever was spent with a mate of Marty’s, Joe, he met us at the train wearing traditional Bavarian clothing and he drove us around the countryside and to Neuschwanstein for a tour through King Ludwig’s fairytale castle. The weather was perfect for being outdoors, we went for a ride on a horse and carriage and got a lift in a cable car to the top of a nearby mountain where we drank nice, cold beer at a bar surrounded by snow and mountain tops. Just when we thought the day couldn’t get better, Joe took us to meet his family, his Mum had prepared a special dinner of roast pork, crackling, potato dumplings and salad. Joe’s family were the most wonderful people, his Mum and sister had also dressed in traditional Bavarian clothing and we kicked ourselves for not getting a decent photo of them all together, so overwhelmed were we by their hospitality and generosity. It was very hard to hop on the train back to Munich that night and it is a day we will never forget.
In Italy we have been on the end of some truly excellent customer service and met really friendly, engaging people but we have also been on the end of some of the worst and most indifferent service ever experienced. Shop assistants prefer to maintain telephone conversations or conversations with other people rather than help you out or even take your money. Prepared to greet them with ‘buongiorno’, they always start with ‘prego’ or you’re welcome and it throws you, there is often no eye contact unless you don’t have the right change and then you get the glare and the rolling of eyes. Milan was one of the worst for service, we got bumped from place to place just trying to buy a ticket for the tram. Our accommodation in Varenna, Vernazza, Siena, Orvieto and Assisi obviously cared about their guests, helping us with the language, giving us directions and helping us find good places to eat – all with a smile and no rolling of eyes. The Sicilian brothers at the Il Pirata cafe in Vernazza were a hoot, they flatter the women, make lots of jokes, have fun with the work and their customers and the food and coffee was terrific. We went there for breakfast each morning and for dessert one evening, when you meet such good people and get treated well how can you resist going back. In Orvieto we were well looked after by the family that owned the B&B, had excellent waiters at the restaurants we went to and had a fun time drinking wine and eating nibbles with a couple of ladies from Brazil.
There are so many more instances of meeting people that I could write thousands of words, but all my descriptions would sound much the same: interesting, wonderful, engaging, helpful and funny. The people we’ve met have made our trip more enjoyable for us and it has opened our eyes to the way other people think and act, overall we’re really not that different.